Request Expired Files            

Throughout Info Exchange, the icon indicates items that have expired. Perform the following steps to request the reposting of expired files.

To request the owner to resend the file

1.     If you are not already there, open the expired transfer in the File Transfers Log.

2.     Select the subject of transfer you want to request to open the Transfer page, shown below.

3.     Select Send Request to request that the team member who published the files repost the files on Info Exchange.

4.     The system sends an email to the team member who published the files asking them to resend the contents.

Selecting the  icon throughout Info Exchange also allows you to send a request that the files be reposted.